A Ministry of Justice (MoJ) report into the claims management market has revealed some interesting statistics.
According to the report, the turnover of claims management companies (CMCs) operating within the personal injury claims market has fallen by 30% in the 2015/16 financial year. Turnover accounted for by personal injury CMCs fell from £310m to £215m.
The introduction of the ban on referral fees in 2013 resulted in a reduced number of personal injury CMCs. The report reveals that the number of PI CMCs now stands at 868 when compared to 2,316 in early 2013.
With ongoing challenges there remains a lot of uncertainty across the personal injury market. However, the report accredits the work that smaller CMCs have done with their personal injury solicitor clients in order to comply with the referral fee ban.
Following the reforms the volume noise induced hearing loss (NHIL) claims market saw an initial sharp rise. However, after targeting CMCs who were non compliant in their marketing efforts in this area, the number has declined.
Within the report, the MoJ claims that it will continue to target the CMCs that it believes are operating illegally, and that increased interventions will form part of this strategy.
The personal injury claims market continues to face challenges as a result of the reforms proposed by the government. However, the report states that the CMC market has begun to see some consolidation over a two year period.
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